USBSP

Demystification of Lean:
Lean Thinking and How it Works in Reality

Lectured by: Joe Taiwo - for more info about lecturer, see below

When: 23rd February, 2010
    Registrations and morning coffee from 8:30am
    Course: 9:00 a.m. – 5:00 p.m.

Who Should Attend:

- Senior and middle managers from services as well as manufacturing companies
- Those who have heard about lean as a very important methodology for the organization, but would want to know how it should work, and those having troubles making it work.

Course objectives - at the end of this course, you will:
•    be able to understand the big picture before implementation is undertaken.
•    see that lean is process- and system-oriented
•    be able to recognize and strive towards eliminating wastes and inefficiencies in their organizations in general and their own daily activities in particular.
•    will be equipped to handle structured problem-solving

Course Agenda:

Morning
•    The myths and reality of improvement
•    Introduction to lean and its principles
•    The thinking people system (TPS) and its elements
•    TPS house
•    Approaches to lean in services and manufacturing, waste identification and elimination.
•    Simulation: current-state

Lunch

Afternoon
•    Policy deployment and lean
•    Simulation kaizen: future-state
•    Common pitfalls in lean implementation
•    Cases in services and back-office transactions
•    Wrap-up

About the Course:
In our fast-paced world managers, at all levels, are tasked with a quick delivery of sustainable results, whether operational or financial. Increasingly, majority of these managers and their organizations are realizing that lean may be the methodology to be used in achieving results. They could have “lean-anything” within their four walls, but what does it take to make such initiative function in the long-run? What should be in place to actually imbibe this idea? What pitfalls should be and how could they be avoided? What is the right approach? Fundamental answer to all these questions is the ability to understand lean, its principles, differences of applications in manufacturing and services. It should however be said that all work is a process. A lack of this understanding could make an organization spiral into inefficiencies, imbalances, wastes and ultimately higher costs, without notice. System perspective is as important as the process mindset. “The whole is greater than the sum of its parts”, and that always. Seeing the big picture helps in understanding links and prioritizing implementation steps. And, among other things, a never-ending improvement culture is the desired outcome for the workforce of the organization. This course is centered on awareness and readiness, and focuses on several themes that are important and are still not considered in many implementation projects.

About the Lecturer:
Joe, a Kaizen Master and a Certified Black-belt, is currently principal at WILFORD Consulting, before which he was Functional (Operational) Excellence Manager at Solectron Electronics (now Flextronics).
Prior to this he was a pioneer consultant for GE Healthcare (France and Hungary) before joining the company as Global Production System (GPS) Manager and Customer Advocacy Lead.
In the past he was a Senior Lecturer and subject leader in Operations and Total Quality Management at the CEU Business School and the International Business School (affiliated with Oxford Brookes University).
He is a regularly invited guest-speaker for continuous improvement related topics.

Price discount of 5% available:
- To every additional person from the same company
- To participants of previous Open courses of USBSP - University of Pittsburgh
- To Alumni of our MBA programs